Unlimited Club FAQs

What are the terms and conditions of my membership?

I understand that unless I tell Zips Car Wash otherwise, I will receive uninterrupted service and access during normal business hours with the exception of closings due to, inclement weather and/or servicing of equipment; my membership will be automatically renewed on the anniversary of the join date. I authorize Zips Car Wash to fulfill my membership & charge my credit/debit card. Only the car listed on this form is eligible for the program & must have a Zips RFID tag affixed to the vehicle. I understand the email address provided is used to receive monthly receipts or to receive communication about my account. Zips Car Wash reserves the right to cancel, amend, or change the pricing or packages as necessary. Gift Cards may not be used to purchase an Unlimited Club. No refunds or credits will be given for partial months or for lack of use. I understand I must cancel 7 days prior to the anniversary billing cycle by contacting customer service at 855-947-7927 or click here to contact us.

Términos y condiciones de membresía

Entiendo que a menos que le diga a Zips Car Wash lo contrario, recibiré un servicio ininterrumpido y acceso durante el horario comercial normal, con la excepción de los cierres debido a mal tiempo y / o servicio del equipo; mi membresía se renovará automáticamente en el aniversario de la fecha de ingreso. Autorizo ​​a Zips Car Wash a cumplir con mi membresía y cargar mi tarjeta de crédito / débito. Solo el automóvil que figura en este formulario es elegible para el programa y debe tener una etiqueta RFID Zips adherida al vehículo. Entiendo que la dirección de correo electrónico proporcionada se utiliza para recibir recibos mensuales o para recibir comunicaciones sobre mi cuenta. Zips Car Wash se reserva el derecho de cancelar, modificar o cambiar el precio o los paquetes según sea necesario. Las tarjetas de regalo no se pueden usar para comprar un club ilimitado. No se otorgarán reembolsos ni créditos por meses parciales o por falta de uso. Entiendo que debo cancelar 7 días antes del ciclo de facturación del aniversario comunicándome con el servicio al cliente al 855-947-7927 o haga clic aquí para contactar con nosotras.

Can I use any location?

Yes, our memberships are good at any of our Zips Car Wash locations that accept wash club memberships.

What if I want to upgrade my membership?

You can call, email or visit your local Zips Car Wash and let them know. We can get that changed to whichever package you would like at any time.

I sold my car, what do I do now?

No problem! Please visit your local Zips and let the staff know that you have an account and will need a new RFID sticker for your windshield.

Still having problems? Reach us directly by clicking here.

I got a new car, what do I do?

Visit your local Zips Car Wash and let an attendant know that you currently have a membership, but you have a new vehicle and need to update your vehicle information and get a new RFID tag. They will take care of everything for you!

Can I use this membership on more than one vehicle?

Unfortunately not, each membership is tied to a certain vehicle. The RFID stickers that we place on your windshield allow for that vehicle to pass into the car wash. We must issue one for each vehicle because once removed, the tag is ruined and will not scan.

Can I suspend my account?

Yes, if there is a reason for which you are unable to use your membership for a month or longer, we can cancel the billing so that you are not being charged during that time.  You will still have a membership, but it will not be active until you reinstate at the site or send an email to get your membership working again.

How do I cancel?

All cancellations must be made 7 days prior to the anniversary billing date by contacting us here or visiting your local Zips Car Wash.