Privacy Policy

Effective date: February 1, 2026

Thank you for visiting our website. This privacy policy (“Privacy Policy”) applies to personal information Zips Car Wash (“Zips Car Wash,” “we,” “us,” “our”) collects online and offline, including through our website at https://zipscarwash.com (collectively, the “Services”). You are encouraged to review our Privacy Policy whenever you use our Services to make sure that you understand how any personal information you provide will be used.

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. We collect and process personal information from consumers in three ways: (1) information consumers provide when they interact with us; (2) information collected from third parties in connection with our Services; and (3) information passively collected from consumers when they visit our website, through cookies and other similar tracking technologies. We, and our vendors, collect and process the following categories of personal information about consumers:

• Identifiers, such as name, alias, postal address, online identifiers, IP address, email address, account name, telephone number, mobile advertising IDs, or other similar identifiers.

• Financial Information, including bank account number, credit card number, debit card number, or other financial information that does not allow access or withdrawal of funds.

• Commercial Information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

• Internet or Other Network Information, such as browsing history, search history, information regarding your interactions with our websites or advertisements.

• Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

• Sensitive data, such as precise geolocation data.

For more information on our use of cookies and other, similar tracking technologies, please see the section on “Cookies & Similar Technologies” below.

We, and our vendors, may collect, process, and disclose the categories of personal information listed above to:

• Operate, manage, and maintain our business;

• Provide consumers with our Services;

• Provide, develop, improve, repair, and maintain our products and services;

• Personalize, advertise, and market our products and services;

• Conduct research, analytics, and data analysis;

• Maintain our facilities and infrastructure;

• Conduct risk and security controls and monitoring;

• Detect and prevent fraud;

• Perform identity verification;

• Perform accounting, audit, and other internal functions, such as internal investigations;

• Comply with law, legal process, and internal policies;

• Maintain records;

• Exercise and defend legal claims; and

• Otherwise accomplish our business purposes and objectives.

We may combine personal information we collect from you and from other sources to help improve our Services. We may also de-identify personal information and analyze that data for statistical or any other purposes permitted by law. When we do so, we take reasonable measures to ensure that the information cannot be associated with an individual, and we will not attempt to reidentify the information, except for the purpose of determining whether our deidentification processes satisfy applicable legal requirements. After it has been deidentified, the information is no longer personal information and is not subject to this Privacy Policy.

We disclose the categories of personal information described above to the following third parties:

• Our Vendors. We may disclose personal information to our vendors who act on our behalf. For example, we use vendors to operate our Services; maintain our customer databases; and to help us with our promotional efforts and consumer messaging and communication programs. These vendors may need personal information about you to perform their obligations. We contractually require our vendors to keep the personal information they process on our behalf confidential and to use it only to provide services on our behalf.

• Third parties for marketing and analytics purposes. We may disclose personal information to third parties, such as third-party analytics providers and advertising networks, for marketing and analytics purposes.

• Third parties at your direction or consent. We may disclose personal information as described in this Privacy Policy to any other third parties at your direction or with your consent.

• Safety and legal compliance. We may disclose personal information if we believe that such disclosure is necessary to comply with applicable laws, regulations, legal processes, or requests by public authorities (e.g., law enforcement, tax authorities, etc.); to protect you, us, or other users’ rights or property; to protect safety and security in connection with our Services; or to comply with or enforce our terms, agreements, or policies.

• Change of control. We may disclose personal information as part of a purchase, transfer, or sale of our Services or the company (for example, a corporate restructuring, merger or consolidation with, or sale of substantially all of our assets to a third party). In this situation, we will seek assurances that the successor entity or purchaser will process personal information collected by us in accordance with this Policy.

We also may de-identify your information and disclose such de-identified information for any purpose not prohibited by applicable law.

Like many website operators, Zips Car Wash uses cookies and other online tracking technologies (collectively, “Cookies”), including Cookies provided by third parties, to display personalized content, conduct advertising, analyze web visitors’ use of our Services, and remember your preferences. You can set your Cookie preferences by clicking the “Cookie Preferences” link accessible via the footer on our website. For more information about our use of Cookies, please view our Cookie Policy.

We implement reasonable security measures to promote the confidentiality, integrity, and availability of personal information in our possession or control. Such measures are reasonably designed to protect your personal information from loss, unauthorized access, disclosure, alteration or destruction. While the security of your personal information is of the utmost importance to us, we cannot fully guarantee the security of any information you choose to disclose online. Any information you choose to disclose to us is done at your own risk.

We retain your Personal Information for the period reasonably necessary to provide goods and services to you and for the period reasonably necessary to support our business operational purposes and comply with applicable laws and regulations.

Our Services may provide links to other websites operated by third parties. Zips Car Wash does not control these websites and is not responsible for their privacy practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Privacy Policy. We urge you to review the privacy policy posted on any website you visit before using the website or providing any personal information.

Our Services are not intended for children or minors under the age of thirteen years and are not designed to attract the attention of anyone under age thirteen. We do not knowingly collect personal information of children under age thirteen. If you believe that a child under age thirteen has submitted personal information to us on or through the Services, please contact us via the webform at https://zipscarwash.com/privacy-policy/contact-us so that we can take appropriate action.

This section provides additional disclosures applicable only to residents of U.S. states with comprehensive privacy laws that apply to Zips Car Wash, including the Texas Data Privacy and Security Act (“U.S. State Privacy Laws”). The disclosures in this section do not apply to consumers who reside in states with state privacy laws that do not apply to us.

• Data Subject Rights. Residents in states with U.S. State Privacy Laws that apply to Zips Car Wash have the following rights with respect to the processing of their personal information, subject to certain exemptions:

  • Confirm. You have the right to confirm whether Zips Car Wash is processing your personal information and to request access to your personal information.

  • Correct. You have the right to request that we correct inaccuracies in the personal information we maintain about you.

  • Delete. You have the right to request that we delete the personal information we maintain about you.

  • Data Portability. You have the right to request access to the personal information we have collected about you in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the personal information to another entity without hindrance. You may not exercise this right more than two times in a calendar year.

  • Opt Out. You have the right to opt out of (1) sales of your personal information, (2) the processing of your personal information for purposes of targeted advertising, and (3) profiling of your personal information in furtherance of decisions that produce legal or similarly significant effects, and to revoke their consent to certain types of processing activities.

• Exercising Data Subject Rights & Authorized Agents. To exercise a data subject right to confirm, correct, delete, and data portability if applicable to you, you can fill out the webform at https://zipscarwash.com/privacy-policy/contact-us or email us at privacy@zipscarwash.com. You may also authorize an agent to make data subject requests on your behalf. In such instances, authorized agents may use the same methods as you to submit the requests on your behalf. To verify your identity and protect your personal information, we may ask the requestor to provide information that will enable us to verify your identity in order to comply with your data subject request, such as asking your agent to provide proof of signed permission from you, or ask you to confirm with us directly that you provided the agent with permission to submit the request. In some instances, we may decline to honor your request if an exception applies under applicable law. We will respond to your request consistent with applicable law.

• Appeals. If we deny your request, residents in states with U.S. State Privacy Laws that apply to Zips Car Wash may appeal our decision by filling out the webform at https://zipscarwash.com/privacy-policy/contact-us or emailing us at privacy@zipscarwash.com. If you submit an appeal, please enclose or otherwise specifically reference your initial request so that we may appropriately assess and respond to your appeal. We will process appeals in accordance with applicable law.

• Sales and Targeted Advertising. U.S. State Privacy Laws define “sale” broadly to mean the exchange of personal information for anything of value, not just money. Based on that definition, we “sell” and process for targeted advertising personal information collected via cookies and other tracking technologies, such as IP addresses, browsing data, and inferences when we allow third parties to place certain types of cookies or other tracking technologies on our website for targeted advertising. We do not otherwise “sell” other types of personal information we may collect about you. You have the right to opt out of the sale and processing for purposes of targeted advertising of your personal information. To opt out of such processing, you may click the “Cookie Preferences” link in the footer of each page of our website and select “Decline All.”

• Profiling. We do not process personal information for profiling in furtherance of legal or similarly significant effects.

From time to time, we may revise this Privacy Policy. Any such changes to this Privacy Policy will be promptly reflected on this page. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of our Services will be subject to the then-current Privacy Policy. The effective date of this Privacy Policy is provided above.

If you have any questions, comments, requests, or concerns related to this Privacy Policy, please contact us via the webform at https://zipscarwash.com/privacy-policy/contact-us or by mail at the following address:

Zips Car Wash
8400 Belleview Drive, Suite 210
Plano, TX 75024