Membership Terms of Use

ZIPS Unlimited™ Terms of Use (the “ZIPS Unlimited™ Terms”)

Last Updated: January 1, 2024

1. Terms Not Defined Herein.

1.1 All capitalized terms used in these ZIPS Unlimited™ Terms shall have the same meaning in these ZIPS Unlimited™ Terms as in the Terms of Use (the “Terms”), unless expressly defined otherwise in these ZIPS Unlimited™ Terms.

2Additional Terms.

2.1. These ZIPS Unlimited™ Terms apply to your access to, and participation in, ZIPS Unlimited™, which is operated by ZIPS. These ZIPS Unlimited™ Terms do not alter in any way the terms or conditions of any other agreement, including the Terms, you may have with ZIPS for the Service and other services and programs such as the Mobile App Rewards.

2.2. In the event of a conflict between a provision of these ZIPS Unlimited™ Terms and the Terms, then for purpose of ZIPS Unlimited™, the ZIPS Unlimited™ Terms shall control over the Terms.

3Car Wash Membership Plans.

3.1. Overview. We currently offer several car wash membership subscription plans. You may click here to learn more about the details of each of our plans. As used in these ZIPS Unlimited™ Terms, all references to "unlimited" or "unlimited service" means: up to two (2) car washes per day, 7 days a week, 52 weeks a year for active membership accounts. Additional information may be presented to you when you register for a membership plan. These membership plans may not be offered at all locations and the details may vary from location to location. For additional details, you should contact your local ZIPS car wash location. To find your local ZIPS car wash location, click here.

In order to receive the benefits of your selected car wash membership plan, you may be required to affix your issued radio frequency identification (“RFID”) sticker to your registered vehicle’s front windshield. If applicable, RFID stickers will be made available at your local ZIPS car wash location. You must have your membership number, located on your RFID sticker, available in order to link your Account to your selected car wash membership plan. You agree not to tamper with, copy or share a vehicle’s RFID sticker. If you sell or dispose of a vehicle registered under a car wash membership plan, you must transfer the car wash membership plan to another vehicle through the Service. If you require a replacement RFID sticker, you must visit a ZIPS car wash location. At other locations, ZIPS may instead utilize license plate readers to identify your vehicle. Please note that your vehicle make and model must match the license plate number you register with ZIPS. You are responsible for checking to make sure the license plate number is not obstructed during the reading process. If you have any questions, please contact your local ZIPS car wash location, by clicking here.

ZIPS reserves the right to change the details, fees and other information in any manner and at any time as ZIPS may determine in its sole and absolute discretion; provided, however, that any material changes to your selected membership plan will not take effect until thirty (30) days after being posted at the applicable ZIPS car wash location and on the ZIPS Website. We will notify you of any changes to your ZIPS Unlimited™ Fees via the email address associated with your account.

 EXCEPT AS OTHERWISE PERMITTED BY US IN WRITING, YOU ACKNOWLEDGE Each purchased CAR WASH MEMBERSHIP plan MAY ONLY BE USED WITH a single, personal, non-commercial vehicle. YOU also ACKNOWLEDGe that Resale or transfer of your CAR MEMBERSHIP PLAN or RFID sticker (IF APPLICABLE) to another vehicle or person is expressly prohibited.

3.2. Subscription Fees; Payment. ZIPS may offer car was membership plans on a subscription-basis and/or prepaid basis.

Subscription plans will commence upon ZIPS’ acceptance of your Payment Method and your acceptance of the Terms and these ZIPS Unlimited™ Terms. The initial payment will include the first months’ subscription fee as well as any other applicable on-boarding charges communicated to you in order to activate your selected car wash membership plan. Prepaid memberships will commence upon ZIPS’ acceptance of your Payment Method and your acceptance of these Terms; however, you will pay for the duration of the applicable term (e.g., annual, 6-month) upfront. Notwithstanding anything to the contrary in the Terms and these ZIPS Unlimited™ Terms, you may not use funds obtained from a ZIPS Gift Card to pay any ZIPS Unlimited™ Fees.

You may update your Payment Method by using the Service to access your Account and input the changes. Following any update to your Payment Method, you hereby authorize ZIPS to continue to charge the applicable Payment Method the ZIPS Unlimited™ Fees. Furthermore, if you subscribe to ZIPS Unlimited™ through a ZIPS location or the ZIPS Website, then you may transfer your ZIPS Unlimited™ membership to your Account associated with the App. If you effect such a transfer, then, subject to the Terms, any ZIPS Unlimited™ Fees paid by the Payment Method associated with your App Account will earn points on your App Account, which you may use to redeem Rewards.

In addition, if a discounted introductory period is also made available to you, then it will be specified at the time of purchase by ZIPS. The availability, duration, and any other terms for any such introductory period may vary as determined by a ZIPS location and at its sole discretion. At the expiration of any such introductory period, you understand and agree that ZIPS will charge the then-current ZIPS Unlimited™ Fees for the applicable car wash membership plan on your next billing cycle using your Payment Method. Subscription-based memberships in will automatically renew on a monthly basis in accordance with these Terms. If you do not want your subscription-based membership to automatically renew on a monthly basis, then you must request a cancellation of your subscription-based membership seven (7) days before such automatic renewal date. Notwithstanding anything to the contrary herein, ZIPS reserves the right to revoke any such discounted introductory period and charge you the then-current ZIPS Unlimited™ Fees for the applicable car wash membership plan, or suspend your Account, in the event that ZIPS determines that you are not eligible for the introductory discount. In addition, unless specified otherwise in writing, prepaid car wash membership plans will not renew.

You understand and agree that SUBSCRIPTION-BASED car wash membership planS automatically renew on a monthly basis; HOWEVER, PREPAID MEMBERSHIP PLANS WILL NOT RENEW AFTER THE SPECIFIED TERM EXPIRES. FOR SUBSCRIPTION-BASED car wash membership planS, You hereby acknowledge agree and consent to ZIPS’ automatically charging the applicable ZIPS Unlimited™ FEES to your selected Payment Method, on a recurring, monthly basis until such SUBSCRIPTION-BASED plan is canceled or terminated in accordance with these Terms. ZIPS Unlimited™ FEES WILL BE CHARGED MONTHLY IN ADVANCE ON YOUR MONTHLY BILLING DATE. ZIPS will send an invoice to you at the email address associated with your Account in connection with each payment for the ZIPS Unlimited™ Fees. Payments are processed by our PCI-compliant third-party payment processor. For additional information, please see our Privacy Policy.

If a payment is not successfully settled due to expiration, insufficient funds, or otherwise, ZIPS may, upon notice sent to you email address associated with your Account, suspend your access to the applicable car wash membership plan until ZIPS has successfully charged a valid Payment Method. ZIPS reserves the right to recharge your Payment Method; provided, however, that if payment is not successfully settled after 14 days of your monthly billing date, then ZIPS may terminate your access to the car wash membership plan and/or your Account. You acknowledge that in order to reactivate your car wash membership plan, you must visit a ZIPS location. You understand and agree that you may be charged additional fees if your Payment Method is unsuccessful the first time. You agree that is your responsibility to check with your Payment Method service provider for further details. You understand and agree that ZIPS will have no responsibility or liability if your Payment Method is declined by your financial institution.

3.3. Termination; Refund.

3.3.1. Subscription Plans. You retain the right without additional cost or penalty to terminate your subscription-based car wash membership plan at any time by contacting the ZIPS Customer Care Team at: (843) 699-8433. If you cancel a subscription-based plan seven (7) days prior to your monthly billing date, you will not be charged for the next month. If you cancel your subscription-based plan after seven (7) days prior to your monthly billing date, you acknowledge that ZIPS will charge you a cancellation fee of equal to the ZIPS Unlimited™ Fees for one month. ZIPS may issue refunds or discounts at ZIPS’ sole and absolute discretion and in accordance with applicable law.

3.3.2. Prepaid Plans. Prepaid MEMBERSHIP plans may only be canceled within the first month of the membership plan. After the first month, prepaid MEMBERSHIP plans are non-cancelable and non-refundable. If you are not satisfied with your prepaid membership plan, you may contact the ZIPS Customer Care Team at: (843) 699-8433. If you are not satisfied and wish to cancel your prepaid membership plan, you may request to do so in the first month of your plan. If your prepaid membership plan is canceled, ZIPS will issue a refund equal to the prepayment portion of the ZIPS Unlimited™ Fees paid for the remaining of the term (e.g., if you prepaid for a six-month membership, then you will receive a refund for months two through six).

3.3.3. Membership/Account Termination. To the maximum extent permitted by applicable law, and in addition to termination for non-payment as set forth in Section 3.2, ZIPS may, for any reason and in its sole discretion, refuse, suspend, deactivate, or terminate your car wash membership plan and/or your Account. Except as required by applicable law, ZIPS is not obligated to credit or discount your ZIPS Unlimited™ Fees for any such refusals, suspensions, deactivations, or terminations.

3.4. Disclaimers of Warranties; Indemnification and Limitations on Liability. ZIPS Unlimited™ and any CAR WASH MEMBERSHIP Plans are provided “AS IS” and “AS AVAILABLE” with all faults and without warranty of any kind (express oR implied). ZIPS does not guarantee, represent, or warrant that ANY CAR WASH MEMBERSHIP PLAN will be available at ANY OTHER location. ZIPS HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ORAL OR WRITTEN, WITH RESPECT TO ZIPS Unlimited™ and any CAR WASH MEMBERSHIP PLAN, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

You agree to indemnify and hold ZIPS, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, arising out of your use of the car wash services or any car wash membership plans, including, but not limited to any violation of the Terms, these ZIPS Unlimited™ Terms, or any other policies, procedures, guidelines or notices presented to you by ZIPS. We reserve the right to defend any such claim, and you agree to provide us with such reasonable cooperation and information as we may request.

ZIPS, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR REPRESENTATIVES, (COLLECTIVELY, THE “ZIPS PARTIES”) WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF ZIPS UNLIMITED™ OR ANY CAR WASH MEMBERSHIP PLAN. TO THE FULLEST EXTENT PERMITTED BY LAW, THE ZIPS PARTIES SHALL NOT HAVE ANY LIABILITY, ON ANY LEGAL BASIS WHATSOEVER, TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, PROPERTY DAMAGE, BODILY INJURY, USE, DATA, OR OTHER INTANGIBLES, ARISING OUT OF OR RELATING TO YOUR USE OF ZIPS UNLIMITED™ OR ANY CAR WASH MEMBERSHIP PLAN, EVEN IF THE ZIPS PARTIES WERE ADVISED OF OR WAS AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THE ZIPS PARTIES’ LIABILITY SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO ZIPS IN THE SIX (6) MONTHS PRECEDING THE DATE OF THE EVENT THAT IS THE BASIS FOR THE CLAIM. Some jurisdictions do not allow certain limitations or exclusions of damages, so some of the foregoing disclaimers and limitations may not apply to you. SUBJECT TO SECTION 5.3 OF THE TERMS, YOU AGREE THAT YOU MUST BRING ANY CLAIMS UNDER THESE ZIPS UNLIMITED™ TERMS OR OTHERWISE RELATED TO THE CAR WASH SERVICE, ZIPS UNLIMITED™ OR ANY CAR WASH MEMBERSHIP PLANS WITHIN ONE (1) YEAR OF THE DATE OF THE EVENT GIVING RISE TO SUCH ACTION OCCURRED.